EUROPE SHIPPING — DANCING DUST UK

 

We ship to the following European destinations from our UK warehouse:

Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Iceland, Isle of Man, Jersey, Kosovo, Moldova, Monaco, North Macedonia, Norway, Serbia, Svalbard & Jan Mayen, Switzerland, Turkey, Ukraine, Vatican City


Shipping Options

All orders on this site ship from the United Kingdom, and shipping rates are calculated based on parcel weight.

A) Standard International Mail – Tracked

  • Delivery aim: 7–21 business days from dispatch

  • Full end-to-end tracking

B) Express – Tracked

  • Delivery aim: 3–10 business days from dispatch

  • Full end-to-end tracking


Shipping Rates

These are starting prices based on parcel weight:

Standard International Mail – Tracked: From £12.99

Final rates will be shown at checkout.


Free Shipping Threshold

  • Free international standard shipping on orders over £110

Free-shipping eligibility is calculated after discount codes or gift cards are applied.


Order Adjustments (4-Hour Window)

After placing your order, you have 4 hours to log in to your customer account and make adjustments yourself.

Changes requested outside this window cannot be guaranteed, as your order may already be processing.


Dispatch Information

Where we ship from

All orders are dispatched from our UK warehouse.

Tracking Updates

A tracking link will be sent to your email, SMS, or Facebook Messenger once your parcel has been dispatched.
Please allow up to 24 hours for tracking to begin updating.

Dispatch Days

Orders are dispatched Monday to Friday.
No dispatch occurs on weekends or Public Holidays.


Please Check Your Address

Before completing your order, ensure that your delivery address is correct and complete.
If an incorrect or incomplete address results in the parcel being returned to us, a new shipping fee will be required for redelivery.


Customs, Duties & Import Taxes

For European destinations outside the UK, any import duties, VAT, customs fees, or handling charges are the customer’s responsibility.

By ordering, you acknowledge that:

  • These fees are not included in our product or shipping prices.

  • Your local courier or postal service may collect these charges upon delivery.

  • Dancing Dust UK cannot estimate, control, or refund these fees.

Please contact your local customs authority if you need more information.


Order Not Arriving

If your order has not arrived, please contact us as soon as possible, and no later than 28 days from the date of your order.
Courier claims cannot be processed after 28 days, so we are unable to replace orders reported after this window.


Returns & Free Shipping Adjustments

If you qualified for free shipping and later return items that bring your order total below £110, a £7.99 shipping fee will be deducted from your refund.